Emirates review by Mishaya 2015-06-12

I have flown Emirates 3 times in the last six months but clearly customer loyalty means nothing to them. My mother, brother and I are scheduled to fly with them to Italy tomorrow for my brother's 21st birthday but we got a call from them TODAY (less than 24 hours before our flight) to say that our flight has been cancelled and we have been moved to another flight. The problem with this is that we were scheduled to arrive in Rome at 07h25 in the morning after a short 3 hour layover in Dubai but now they were making us arrive at 20h20 in the evening after a 16 hour layover in Dubai!! I have called Emirates countless times today and wasted my entire day trying to get an earlier flight and they say there is nothing they can do. We are only going for 5 days so to lose an entire day, have a 16 hour layover and lose out on all the tours we had planned is just unacceptable. Very disappointing. This is the last time I will be flying Emirates.