Passenger Review
SriLankan Airlines review by Julian 2015-04-05
4 / 10
04 April, 2015 by ar
Flew from Colombo to Kuala Lumpur on a A320, the plane was neat and tidy but the customer service was terrible. The air hostesses where rood and impolite, speaking to me in a loud and aggressive nature through out the duration of the flight, making the flight intolerable. The inflight food and entertainment was good, but again the customer service hampered that, with the stewardesses speaking to me in a rood and unfriendly manner, not answering or not choosing to answer my basic questions regarding the food menu and the entertainment system. I would not recommend this airline, fly Singapore Airlines or Cathay Pacific in and out of Sri Lanka if you want exceptional service.
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SriLankan Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline