Passenger Review

Emirates review by Nancy 2016-08-21

3 / 10

20 August, 2016 by ar

Economy Class

I have just got back from a 3 month honeymoon which my husband had no clothes throughout the duration. Emirates lost our luggage and failed to let us know anything throughout our honeymoon. Luckily, the concierge at our hotel found my bag after 3 days but my husband only received his the day before we flew back. Then, when we landed in Heathrow, Emirates had left my bag behind in Dubai. It was a complete mess from beginnig to end! Emirates have now offered us £100 each. That's it. Awful customer service and awful compensation for a trip of a lifetime ruined. Never fly with Emirates if you can help it.

3

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Emirates

Emirates

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline