Passenger Review

Fiji Airways review by Dave 2015-01-15

1 / 10

14 January, 2015 by ar

Economy Class

Travelled recently internationally and a number of local flights with FA. Food terrible on international flight but biggest problem with excess charges for mistakes made by airline when booking flights. After two months of multiple calls and emails to customer service, most not answered and no managers willing to assist. In years of extensive international travel, this is by far the worst customer service I have received. Will just have to "bite the bullet" on these charges but definitely will never use airline again if other options are available.

1

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Fiji Airways

Fiji Airways

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline