Passenger Review

SAS review by Christiane

2 / 10

03 September, 2019 by Christiane Grando

Economy Class

Worst airline experience EVER. Gave away my seat while I was stuck at immigration in Copenhagen - made me run back and forth to the gate to get it fixed. Paid extra for the premium meal, it was disgusting - greasy and inedible chicken. Had to pay $106 for an additional bag. Tried to get upgraded to Premium Economy and you have to BID for one of the seats. Yes, BID. Then, they don't tell you until 36 hours before the flight if you win the seat. Horrible customer service, terse and unhelpful crew, expensive and crap food. I've traveled all over the world on many airlines and this is the absolute worst. Never again.

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SAS

SAS

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline