Fiji Airways review by Faapoi 2017-01-05

Using this Airline for the first time to Travel from Melbourne to Apia Samoa Fj930 Scheduled Departure 4th Jan 2017 at 22.35pm Arriving Nadi Airport 5th at 5.20am. Nadi 7.00am 5th Jan arriving Apia 10.50am on the 5th Jan.At the Melbourne air port we were told the flight is delayed for 1hr 45minutes putting our second flight to Samoa in jeopardy. They issued me and my daughter new itineraries and was told we are to stayed in Fiji at Tanoa Hotel overnight for the flight to Apia on the morning of the 6th.Great I thought way to go Fiji Air Ways thinking to myself. Few other Samoans were on the same predicament and others visiting. All good until we arrived in Nadi 6.35am The ground stuff it's the worse I came across. Disorders and lag of organisation was just evident at the platform no one was there to direct transit Passengers to get the transport to the hotel and we have find our own way outside someone will pick us up from Tanoa Hotel some one did came and loaded most of us and bags and we all sitting ready to go only to be told to get off the bus after 2.30hrs. Reason The Tanoa Hotel is fully booked kept to her self didn't even think to let us know what's going on. Very Bad