Bogota-Bucaramanga (A319). Short-haul domestic flight. Good legroom but headrests too short. Service OK and no seatback entertainment. Boarding at the Puente Aereo terminal was confusing with the gate staff not communicating which aircraft to board (there is a common walkway to all the boarding areas past the initial gate).
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Avianca
Overall Value for Money
5
Seat and Cabin Space
4
Customer Service
4
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline