United Airlines review by Li Zhi 2015-12-30

I took a flight from San Francisco to Las Vegas a few days ago, and I had really bad experience with United Airline. First, the agent separated my family and I after we told her we wanted to seat together. It was understandable if the seats were full, but I later saw a person from the waitlist walking in and sitting next to my mother. Second, the flight was delayed for over an hour when the agents announced it was going to be 20 minutes delayed. Third, the hostess was not polite. It was not worth of my money for this kind of service!!