United Airlines review by William 2016-10-06

I have used United Airlines to get as many miles to visit my son and granddaughters in Switzerland. I looked at my miles and I had 95,000 Miles. I went to book my flight and discovered a business class ticket required 140,000 miles. Just a few years ago a business class ticket was much less. I was going to book a flight from Seattle to Louisville, KY. On the dates I need to travel I could only book from Seattle to Washing DC. Then to Louisville. I felt I would do so even though other airlines had better schedule. Because I felt I would get about 8,000 miles for the trip. I was stunned when I got home and looked at my Miles Plus account. I got 760 miles credit for my leg from Sea to IAD. And 150 Miles from IAD to Louisville. From Louisville to IAD I got 285 miles and 1455 miles from IAD to Seattle. I just got credit for 2,650 miles for a trip that should have given me about 8,000 miles. When I called United they said they had changed their program. It was no longer based on the number of miles that you flew but on how much you paid for a ticket. Not much of an incentive to look for a lower priced ticket. And not much of an incentive to “Fly United” I was willing to buy miles t