Passenger Review

Frontier Airlines review by M 2014-06-18

1 / 10

17 June, 2014 by ar

Premium Economy

Airbus A319 - From TTN to DTW - June 13 2014 I never used Frontier before, so I took a gamble for a weekend trip. My flight was scheduled to leave at 3:13pm. I was not told of any delay until I was at airport with bags in hand. Your personnel was more concerned about the size of bags rather than telling us of a delay. We were delayed to the aircraft flying to Tampa first and coming back to Trenton. We finally got on board at 5:30 for a 5:50 departure and then were delayed as a passenger was injured trying to get onto plane. After that hour delay, the captain stated that there was some issues with the plane's log so could not leave until that was fixed. Another hour passed and we finally pushed back from Gate at 8pm. We ended up sitting 15 minutes waiting for traffic to clear. We finally got in the air by 8:15pm. I have been flying for 25 years and never heard of a log book issue delaying a flight. Since we were so late had to rebook rental car and had other issues. I will be telling everyone I know as well as posting this review on other travel sites to stay away from Frontier.

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Frontier Airlines

Frontier Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline