I fly back and forth from Texas to Montana a few times a year and I have yet to have flight that went smoothly. From botching my boarding passes to making me spend the night in the Salt Lake City airport. I've seen incompetance every step of the way. Staff is simply unequiped to handle situations as they arise.
2
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Delta Air Lines
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline