Horrible. Missed birth of grandchild because FIRST flight of day out of Colorado springs was delayed causing us to miss connecting flight to SFO in Denver - even though plane was STILL at gate. And United knew their flight was late coming in. We had paid for first class and were checked in.
1
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United Airlines
Overall Value for Money
1
Seat and Cabin Space
n/a
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline