Passenger Review

United Airlines review by Monica 2017-04-30

3 / 10

29 April, 2017 by ar

Economy Class

Flew United 4/22/17 from Newark airport to Antigua and it was horrible from start to finish. My husband boarded the plane without me because they have a terrible system. Then the seats were so close that his elbow was in my chest...you can't watch tv unless you pay even for basic tv which is crazy...when things could not get worse we waited 2 hours for a drink and when asked stewardess she told us there were meetings for people like us....more or less calling us alcoholics...which we are not and how dare she say that to customers. Very upset with the experience and so was the other 17 people traveling with me....I will never fly United again, Jet Blue will be the only airlines I will use... Shame on United for the way they treat customers and the way they nickel and dime customers.

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United Airlines

United Airlines

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline