Passenger Review

SAS review by Maia 2017-07-17

4 / 10

16 July, 2017 by ar

Economy Class

They canceled my flight from the US to Norway with a nine hour notice. I then had to argue with the ticket agent to even get rebooked on a flight that arrived anywhere near the time I was originally supposed to get in. Then they canceled my ticket for my flight between Norway and Sweden. I was on the phone with them for 5 HOURS to try and get my ticket reinstated. They put me on standby instead. HORRIBLE experience, AWFUL customer service.

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SAS

SAS

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline