Passenger Review

Emirates review by Homila 2017-02-07

7 / 10

06 February, 2017 by ar

Business Class

On the 27th Jan 2017, I had a connecting business class flight from Amsterdam - Dubai - Johannesburg. I was extremely satisfied with the airline from AMS to DXB. The airline and the services was exceptional. However when connecting from DXB to JHB, my screen was not working. The friendly attendants tried several times to reset my screen to no avail. It is quiet unpleasant to travel a 6 hour flight with no TV. I must admit that the choice of aircraft is quiet a downgrade from DXB to JHB. I truly enjoy travelling with Emirates, however I sincerely believe that the fleet to JHB needs to be upgraded. And all screens should be tested before the flight.

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Emirates

Emirates

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline