Emirates review by Christian 2017-03-27

Anemeties of Emirates are still one of the best but the crisis management is the worst I have ever had to experience. We had a delayed inbound flight from MNL to DXB connecting to DUS. The plane estimated landing was 7:15 (catching up one hour of a 2:40h depature delay from MNL) and the scheduled depature to DUS was 8:30. Nobody was picking us up at the arrival in DXB. The flight attendands weren't willing to help with the short connection. But the worst thing was that we still arrived at the gate when the Passengers gateways were on the plane and they were still loading the plane. This was at 8:36. However, the Gate was "closed" and the Emirates staff was not willing to contact the supervisor (we were checked in, had seats assigned etc. already) The flight eventually departed 9:35, one hour margin! We had to sleep in the crapiest Hotel ever and did not get our suitcases as it was promised by Emirates! Now I am here one day later at the gate again waiting fro EK055 to DUS. This time the flight is Things happen, but I blame Emirates for not taking care of their customers, having badly trained employees and offering no compensation at all! "Emirates" the FORMERLY premium airline!