Southwest sent me an email very late last night stating that they have changed my upcoming flight by 2.5 hours. No reason was given. They also did not call me to discuss the consequences of this change to me.. I wrote to their customer service and they replied that previously they would call the affected customer to discuss alternatives. Now they only state that I can cancel and get a refund "If I do not like their change". I asked for early boarding on the affected flight and their reply to that was absolutely no.
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Southwest Airlines
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