RyanAir has no flight cancellation policies or options. You cannot cancel the flight and you will not receive any refund or credit note back even though you're sick and you supply the medical certificates. Their refund claim on https://refundclaims.ryanair.com/ is just a bluff and their Customer Service is disgraceful. In January 2018 I booked 2 tickets and had to cancel one in March 2018 because I got really sick and couldn't fly. I opened a refund claim on the same date that I was sick and supplied the medical documentation as the chat agent suggested. A few hours after submitting the claim, their customer service agents told me that they closed my claim and they won't be issuing any refund because they don't provide any refunds. Even though, I asked for a credit note instead of the refund so that I can utilize it when I'm feeling well, they still didn't approve or provide any reason for rejecting the claim. It's really shameful. I will not fly with Ryanair ever again
0
Comments
No comments yet, be the first to write one.

Ryanair
Overall Value for Money
Seat and Cabin Space
n/a
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline