Austrian Airlines review by M 2016-07-19

We usually avoid Austrian due to its Russian roulette alike crews on board : professional attitude extreamly varies. Some apears very professional, the rest does absolutely not. However we had to take OS int'l flight this time as no other direct flight to our destination was available. The facts regarding our return flight back to Vienna observed: a crew with NO name tag attached. an elderly crew with hearing difficulties. Several loud and heated querrel between crews while serving food & beverage along aisles and over passengers seat. Rude verbal expression/body language to passengers. a crew rejects walked up passenger's request for beverage in cabinet area nearby claiming they do not serve for the moment when crews simply resting behind curtains. So many other unpleasant incidents that were witnessed. We in fact then had an opportunity to talk with a person in charge on board, especially, on name tag matter. explanation: due to its quality, tag prone to be missedeasily in general, thus, not worn by the concerning crew. We found it very unconvincing, though, on the quality issue. Needless to sayWe will keep on avoiding OS on business&in private.