Qantas review by Jason 2017-05-05

Where to start? I had low expectations after reading reviews but I had no say in airline this time. Everything went well at both check ins and I was met with friendly/helpful attitudes - that's new. Upon boarding I noticed the aircraft was quite aged but well kept, the old seats were a bit cramped and the audio input in the single worst position imaginable - poked me in the leg the entire 13.5hr flight!. Exit row? well $180 is extortion for one of the worst seats in economy, got stomped on continually by others waiting for the toilet and smashed by people & trollies flying up the aisle,felt ripped off. Food was not great.No freshen up lotions in toilet.Bins overflowing in all toilets not emptied.Entertainment system very average, touch screens knackered. The one bright spot was a couple of hosties who really shone, great service/attitude entire flight. Summary - Old plane, tired entertainment system,poor in flight cabin maintenance and awful 'food'. Some good service but depends on individuals you happen to get. I have to say there are far better options out there than Qantas unfortunately.