Passenger Review

AZAL Azerbaijan Airlines review by julie 2017-07-26

10 / 10

25 July, 2017 by ar

Economy Class

It was good, but the crew are not friendly and no smiles. they are hard workers but not friendly. there wasn't any AC and it become hot. I asked the crew to turn on the AC and it was turned on at minimum level, but it was OK. Food and snacks were good and the crew kept us all well fed and gave lots of drinks. The seats were wide and comfortable for economy class. when i booked the ticket on smartfares.. smartfares put a note at the bottom of the ticket... POOR SERVICE... I was scared to fly on arzabaijan because of that note from smartfares. But I'm glad I tried arzabaijan !

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AZAL Azerbaijan Airlines

AZAL Azerbaijan Airlines

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

4

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline