United Airlines review by Laura 2015-02-27

If I could give United Airlines 0 stars I would. I had the worst experience of my life traveling from Chicago O'Hare and I swore that I would never fly out of this airport again. I had two medical school interviews in PA that were back to back. We were flying in the winter so it would be understandable that weather would cause delays, but this was not the case. Everything that happened to us was because the airline didn't have planes on hand or things on the plane had broken. They cancelled one flight from Chicago causing me to miss an interview. On our way home we had an hour delay in Chicago causing us to miss our connecting flight. Also at Chicago we encountered a possibly racist stewardess who stopped us from getting our checked carryons because "we went past the check in point" but she let the people further than us get theirs. We were stranded at 11pm at two different airports because of United. When we were in line for customer service we learned that Chicago had also screwed them over because of random delays or missing pilots (YES missing pilots!!!) This company does not care about their customers. They made my life a living hell for a week. DO NOT FLY WITH THEM.