Passenger Review

United Airlines review by Tony 2017-04-08

3 / 10

07 April, 2017 by ar

Premium Economy

In flight entertainment did not work. Staff was very rude. We had to wait nearly an hour taxing on the runway upon arrival. I tried going to the bathroom but the flight attendent stopped me and said I better sit down. Overall experience was very poor and will never fly united again - I will also cancel my united chase card - Delta is a far better airlines. I've never experienced such poor customer service along with professionalism.

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline