In flight entertainment did not work. Staff was very rude. We had to wait nearly an hour taxing on the runway upon arrival. I tried going to the bathroom but the flight attendent stopped me and said I better sit down. Overall experience was very poor and will never fly united again - I will also cancel my united chase card - Delta is a far better airlines. I've never experienced such poor customer service along with professionalism.
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United Airlines
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline