Air Canada cancelled my conncting flight leaving my stranded in Toronto airport for 15 hours without any compensation or meal vouchers and without reasonable explanation. I only found out about the cancellation on arrival into Toronto, and the staff were both unhelpful and rude. The check in service was slow, with a waiting time of over an hour. The planes themselves are badly equipped with some of the long distance flights not providing entertainment or requiring a working phone and downloaded app. The seats are uncomfortable with limited legroom. Finally the food is some of he lowest quality I have experienced on recent flights.
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Air Canada
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline