United Airlines review by Candace 2017-08-01

I had a horrible experience just traveling from LAX to Las Vegas, which is a 45 min. ride. As I was over charged for the flight was charged for 3 bags that were carry ons one was a and the other was small carry on I was told that since I got a low fare (which was not true) I could not have the right to have a carry on. Now where did that come from?? The fact of the matter is my husband was being honest and went on the line to put are large suit case on. bags fit under seat. now they are telling me that they charged me $25.00 service fee for booking the flight?? No one ever told me that, as well as arrogant staff threatening me that I will not be allowed on the plane with my carry ons?? Really who do they think they are. Nasty arrogant When I got my credit card bill, they charge me the regular plus $25.00 X 3= $75.00 bags an additional $60.00? Still do not know what that was for?When I contacted the CEO because of my frustration I had baggage claim email me??we had to walk about 2 miles to find the gate, as the signs were faded. I can go on and on. HORRIBLE PEOPLE untrustworthy, Scammed and frauded my husband & I???