United Airlines made what should have been a fun relaxing family trip begin emotional, stressful, and frustrated! It didn't end with reaching out final destination, however continued for days after too! Tickets for a connecting flight weren't booked by United Airline representatives as they claimed they would be, adding to the run arounds in another airport in another country. The compensation / incentive given was a joke not covering expenses entirely, amounting to additional out of pocket expenses. Then to top it off luggage wasn't found for 2 days and no one at United Airlines was able to tell me where the luggage was. The customer service representatives were rude, raised voices, and were unable to give any answers to questions asked, sounding like robots and broken records. I was given broken promises. (Yes, I had to call back 3 times when i was told I'd be contacted within an hour!) They were not helpful or professional in the least bit!
0
Comments
No comments yet, be the first to write one.

United Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline