Norwegian review by Anastasios 2017-06-27

I had booked a ticket from Copenhagen to Athens for the 24th of June with Norwegian. Upon arriving and checking-in, my flight got cancelled. After 5 hours of going back and forth with their totally amateur customer service, they booked me a new Norwegian flight to Athens, through Stockholm, for the 26th of June. The evening of the 25th of June I received a message that the flight to Stockholm was cancelled. I contacted again their customer service and they encouraged me to book a ticket with another company for Athens on my own. They promised that the expenses of my booking with Aegean will be reimbursed. I hope this will happen. I booked a new ticket to Athens with Aegean Airlines on the 26th of June and I managed to get home after two flight cancellations in days. Their customer service was totally inadequate of handling the situation and from what I learned there were many more norwegian flights (eg. to Las Palmas the 24th of June and to Malage the 26th) that got cancelled. Never again travelling with Norwegian! Complete lack of professionalism! Avoid them especially during summer period!