United Airlines review by Enrique

Few from OMA to EWR in basic economy, which was a mistake. I did not know that I was not allowed a carry on, only a personal item, so I was forced to check by laptop case containing my laptop and expensive camera equipment. Going to EWR, we rode the EMB-170, which is a on frills aircraft, with no in-flight entertainment system, power, or USB charging port. This made it a boring flight to EWR, but at least the seats were wide enough and the seat pitch was decent. On the return leg, we flew on the ERJ-145, which is little more than a lear jet. Extremely cramped. We sat in the 2nd to the last row, and this air is as loud as the C-17 cargo aircraft. Seats were narrow and very little cushioning. The tray table was pressing up against my stomach. And to make matters worse, the light for the lavatory was malfunctioning, which the flight attendant apologized for. I will NEVER EVER fly aboard the ERJ-145 again, nor basic economy. In the future, I will pay more and take another airline even if there is a connecting flight. All I could do is suffer through it and count the minutes until I was off of this aircraft. Shame on you United for using this plane for a 4 hour trip.