Flown United various times in the past 12 months (SYD to SFO, SFO to NYC, SYD to LA, LA to SFO and all associated return flights) and thought they were great. About to fly with them again, and out of interest looked at passenger reviews, and was shocked at how negative feedback is, so thought I'd put a positive review up! Flight attendants were friendly and helpful. Entertainment not the best I've experienced but still fine.
6
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United Airlines
Overall Value for Money
4
Seat and Cabin Space
4
Customer Service
5
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline