Saudia review by Robert

Unfortunately, since I presently live and work in Saudi Arabia, I have to fly on Saudia often. This airline never ceases to disappoint me! It seems that they get worse and worse all of the time. On this latest occasion, the flight departed Jeddah late, the delay was never announced on the airport screens and as usual the Saudia personnel knew nothing. Once the flight arrived in Riyadh, the passengers were sent to a carousel to "pick up their luggage." No one mentioned to the passengers that the plane had left Jeddah without 95% of our baggage. There were no Saudia reps at the carousel and the passengers, including myself, were left waiting 1 and 1/2 hours for our baggage. Needless to say the baggage never arrived. We were given a claim number and told we would receive a text when our bags came in and that we would have to return to the airport for them, no such thing as sending the bags to you..