Passenger Review

United Airlines review by Sophia 2016-05-19

5 / 10

18 May, 2016 by ar

Premium Economy

I choose United for my flight from Newark to Frankfurt. It was my first and will be my last time flying with United. The Check-In procedure for United is just plain useless and we had to wait 15min in line to reach an assistant. Even though i was flying "Premium Economy" I had to board the plane as one of the last persons and has difficulties finding space for my carry-on luggage. The entertainment system on board is apparently from the last century (size and quality) and the options for movies and tv shows are minimal. I have learned my lesson and will avoid flying with United in the furure again.

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United Airlines

United Airlines

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

4

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline