Singapore Airlines review by Ben 2016-01-04

Steady downward define of service level. Flew Haneda-Changi 0800 flight that lands at Changi about 4PM. In the whole flight, served only a light breakfast (Croissant+Eggs+Beverage). To catch an 0800 flight you need to be awake at 5:30AM and rushing to catch the flight, easily miss breakfast. 7 hour flight with 2 hour boarding and only 1 meal is ludicrous, especially whats the trip spans breakfast and well past lunch. WHAT is Management thinking ? This is not the standard of a "World leading" Carrier. I'm astounded that SQ has fallen so far from its previous standard. Stewardesses also have lost their classy and pleasing ways. Training is lacking as they don't seem to understand basic hospitality principles. Chief Steward was OK but it was clear he's old school. Management decisions to cut corners is cheapening this airlines. SQ is more interested at maximising profits than preserving their brand. In all honesty, it can no longer claim to be one of the best airlines -- and management should take care that they don't drop to the "bad" category. They are seriously out of Emirates / Qatar Airlines class .