The 'friendly' airline has morphed into disrespect for the customer, and at times, rudeness on the part of ground agents and flight attendants. There is an over familiarity which does not inspire confidence and lacks professionalism. I will not fly with this airline again, if I have a choice.
3
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WestJet
Overall Value for Money
2
Seat and Cabin Space
4
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline