Passenger Review
United Airlines review by Heather 2015-11-03
3 / 10
02 November, 2015 by ar
You get what you pay for and its poor quality and inconsistency. The flight attendants don't care about your experience and the ones that do I'm afraid won't make it. They skipped our back 5 rows for complimentary drinks. I checked in for a vegetarian meal online before the flight but was the told I need to check in online before the flight to get a vegetarian meal (doesn't make sense to me either). They don't clean the domestic planes before the next flight boards. The food/snacks if they decide to give you any (inconsistent) tastes of poor quality. I'm flying a differs airline next time. Even if it does cost $300-500 extra. EDITORS COMMENT: I think what they mean is that you need to do a dietary requirement at least 48 hours before the flight - it sounds like you did it just before you flew? Head to the American AIrlines page on our website and you can see what routes you get complimentary snacks on and what routes you don't - it is confusing - but all American Airlines are confusing in this area I have to say .
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United Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline