To put it as brief as possible, United had a horrible service on route from Chicago to Osaka Japan via Shanghai, China. No wifi, no personal tv on plane (despite saying so) and they almost trapped me in China when I only had a 24H visa window because of delays from their end. They did compensate me for a shady hotel and chicken feet dinner, so I guess I gotta give them that. Would I recommend this airlines? HELL no
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United Airlines
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline