Passenger Review

Norwegian review by Akayla 2016-12-19

2 / 10

18 December, 2016 by ar

Economy Class

1. Horrible cranky flight attendants 2. Due to a slight plane delay and unfamiliarity with the rather large airport I was flying from, I was 5 minutes off from the 45 minute to board period that I was given even though I confirmed my ticket 24 hours before. I was not allowed to board the plane. Staff rude about it. And since the plane I rescheduled for was delayed, the plane I came back on was delayed, a year later the plane I was scheduled to board was delayed and after 7 hours in the airport it was cancelled. I'm sure that they could have still let me on the plane. 3. Plane cancelled. 2 days until next flight. Only planned to be in caribbean for 4 days. Just wanted a reasonable ticket back home in order similar to what I originally planned on paying. Nope. 4. The people on the phone are useless. All they can do is book a ticket then tell you to fill out a claim, and usually hang up on you. 5. Submit a claim you'll never hear anything back. 6. Plane super cramped and uncomfortable FYI I'm 5'2 and right at 100 IBs 7. Told to buy a plane ticket $360 more and to just submit a claim online. I knew that I wouldn't get compensated, so I cancelled the trip.

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Norwegian

Norwegian

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline