Passenger Review

Saudia review by julien 2017-07-15

4 / 10

14 July, 2017 by ar

Economy Class

the short version: DO NOT FLY WITH SAUDIA AIRLINES. I went to Paris with my wife and son for 15 days. flights themselves were not too bad, planes on the old side, flight attendants were ok...ish... the biggest problem is everything else!! first of all, they lost our luggage... for a total of 12 days... on a 15 days trip!! i'm trying since then to get some reimbursement for the massive amount of money i had to spend to clothe up during my stay in France... of course no answer whatsoever. and we were attending a mariage... so you can imagine how much stress this all ordeal has been. all the rest... choosing seats on the website doesn't work... i tried many times, and saved and confirmed... but on every flights my family was asked to sit appart... how do you get a two years old to sit on his own 3 rows away from mum or dad?? how ridiculous is that? even worse, on the last flight, the flight attendant said "deal with it yourself!" can you believe that? of course i did, i moved 3 persons and got to sit with my wife and son... thanks for nothing flights attendants. Jeddah and Riyad were both hell holes... Jeddah more i have to admit... never ever fly with them

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Saudia

Saudia

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline