Kenya Airways review by Andrew 2015-01-09

I fly regularly on KQ as an alternative to KLM. On this occasion I flew from Nairobi to Charles de Gaulle, Paris on the 787 Dreamliner. I was quite happy with most aspects of the flight - punctuality, catering, baggage handling, in-flight service were perfectly adequate. It's not the most comfortable cabin layout I have used but the plane is new so everything was in good condition and I was able to work throughout the flight. When Kenya Airlines flies it is fine, the problems start when they cancel flights then their passenger handling is frankly awful.