Bad experiences, Paid, Booked & offered preserved seats in Business class. when check in luggage in the airport 2 hours ealier from the flight scheduled, we were told no Business seats available. they offered one seat available in business and other in economy or both seats in business available the next day. The counter staffs arrogant, rude & very very rude! We had to purchase from other airline to depart that night. Basically the staff told us no seats available and asked us to step aside from the lines because they have to check in other passenger for another flight.
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Jetstar
Overall Value for Money
Seat and Cabin Space
n/a
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline