United Airlines review by susan 2017-02-07

United Airlines has terrible customer service. They provide tiny seats, high prices, and rude employees. The employees can't find time to help you with your luggage, but they will not let you board until you put your tiny purse into your backpack because it goes against their "2 bag" rule. Even though what your carrying is less than the person in front of you or your purse is smaller than everyone else's jacket that wastes overhead space. The rules they decide to enforce do not make any sense and is another inconvenience that they love to force on their passangers.