Flew from AMS to ORD on the 10th of January. The machine was a 747. I flew Business on the upper deck. This was still the old business class and it was clear that it was in need of an upgrade. The food was awful! I really think they should have asked for help from their Air France friends with the catering.
5
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KLM
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
4
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline