Passenger Review

Finnair review by Rosemary 2017-05-04

8 / 10

03 May, 2017 by ar

Economy Class

I flew to Hong Kong via Helsinki return. FRA-HEL-FRA Finnish inflight crew was very friendly and personable. HEL-HKG-HEL Asian inflight crew was friendly and attentive. Overall crew experience on all 4 flights was very positive. My economy seat was a premium seat wit extra legroom, which made the flight comfortable and I therefore didn't book economy comfort. Worth the price supplement. Drawback: missing seat on exit row means you need to be aware there is no bag stowage. I was lucky both times that the middle seat was empty. The long haul flt was on the new A350-900. Very quiet aircraft, spacious; nice relaxing cabin lighting. Loved the entertainment system's take-off/landing and cruise live view, and the detailed flight arrival and connections (gate) info for HEL. I had a GF special meal that doubles as a vegetarian option. Economy meals need improving. Quality and presentation is poor. Overall positive experience and excellent value for money. I look forward to a next Finnair flight.

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Finnair

Finnair

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline