Passenger Review

Air Canada review by George 2017-06-11

6 / 10

10 June, 2017 by ar

Economy Class

Air Canada Keeps changing times of flights. Last Christmas I managed to get the whole family together, kids, spouses and mother and closer to the time of departure AC cancelled one of its flights coming back from RSW to YYZ and the flight was too late for my 85 year old mother to ome back on and she ended up cancelling her vacation Thank you very much Air Canada, this was a year in planning and it did not come to fruition. That was just one occasion, last month AC changed the time of my flight from RSW to YYZ where they ended up cancelling my flight. For whatever reason I did not get the email for the change, and I missed my flight. I ended up with no help from them to rebook out of MIA ( that is after they said that the flight was full) the next day. This resulted in a car rental and additional hotel expenses......again I thank you Air Canada. I was always an advocate for AC, but not any more, my future flights have now been booked with another airline.

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Air Canada

Air Canada

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline