United Airlines review by Wendy 2015-08-21

Had to take a 7:00am flight from the east coast to Colorado Springs on a Saturday morning. I was traveling on business and needed to be there ready to go for a Sunday project. Got a recorded call around 4:00am saying my flight was canceled and they have rescheduled me on a Tuesday flight. Yes, Tuesday. No live person, just a recording. No one to help find a suitable plan B. Just a recording. So this is now MY problem and I have to call THEM to fix this. Very unhelpful. Ended up getting there after a ton of stress by driving to another airport. No apology, nothing. Come to find out my flight was canceled because they had no crew. Their lack of planning. Anyways, I travel for work a ton (often business class) and find a small bit of joy NEVER choosing United. I made a complaint online, but they could care less. So I'm going to London then to Seoul in the next few weeks and guess who I'm not flying.