Passenger Review

Southwest Airlines review by Ben 2015-07-07

5 / 10

06 July, 2015 by ar

Economy Class

I've flown Southwest from my Midwestern abode to both east and west coasts in the last year. I'm always amazed at how courteous most of the gate agents are. I only had one with a slight attitude which is pretty darn good given the stress of the job. Seat room is decent; not the most comfortable perch ever but it works for a few hours. Free snacks and drinks are very nice too. Once you figure out the boarding process you can usually get a decent seat. Overall, it's a good value and I enjoy flying with Southwest.

5

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Southwest Airlines

Southwest Airlines

Overall Value for Money

5

Seat and Cabin Space

3

Customer Service

5

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline