Passenger Review

United Airlines review by Andrew 2014-06-14

2 / 10

13 June, 2014 by ar

Economy Class

if you are looking for an airline that does not value customer service, will damage and lose your baggage, has rude employees, and old decrepit airplanes, then United Airlines is for you! I have never had such an aweful experience and vow to never fly United ever again. I have flown all over the world, on at least 20 doffernt airlines and have never had such a terrible experience. Their baggage fees are astronomical, they damaged my surfboards, and are refusing to compensate me. I have spent countless hours trying to get through to customer service, which is virtually non existent. When I finally got a customer service rep, she hung up on me. In an age where customer service is king, I am amazed that United is still a going concern. Save you money, your time, and a lot of frustration by NEVER booking a flight with united airlines! Andrew Still

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline