Flew Shannon to Boston July 2015. Travelled with my 2 sons aged 4 and 7. Had requested children's meals and at service I was told they weren't on board. We were delayed so in total they didn't get a meal for the whole 8 hour's we were on board. Flight entertainment was awful. No children's movie and only a small amount of tv channels to choose from. Customer service is forcing a travel voucher on me which I do not wish to accept and won't allow me to discuss my case with a manager or senior member of staff.
2
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Aer Lingus
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
2
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline