on our tickets it says 7kg but now they have decided to weigh both the hand luggage and your cabin bag combined - tickets dont mention that the weight is combined. they robbed us of $160au cause i was over by 5kg (my backpack weight) it was pay it or throw it out, $160au was only to go from Gold Coast to NZ but if we were travelling internally it would have only cost us $50au, this is a rip-off when the flight was only 3 hrs same as a trip across Australia, the plane is the same size as the ones used to fly domestically across Australia - why such a big weight difference - RIP OFF will defintaly be looking at other airlines from now on.
4
Comments
No comments yet, be the first to write one.

Jetstar
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline