Passenger Review

United Airlines review by Nancy 2016-10-25

6 / 10

24 October, 2016 by ar

Economy Class

We were satisfied with our flight. However, the seats were not comfortable. The seats were too hard, but the curvable headrest was great. The biggest complaint we have is the snack we were given. I know everything is expensive these days, but really, a very small bag, about 1/3rd full of a cracker snack mix was pretty tacky. Perhaps a little bigger bag of a trail mix with good assortment of nuts and raisins or dried fruit or a small sandwich with or without chips. It would make everyone's flight a little better. I actually felt embarrassed for the flight attendants for having to pass out the pretty pathetic snack that they had to give to the passengers.

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United Airlines

United Airlines

Overall Value for Money

4

Seat and Cabin Space

3

Customer Service

5

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline