Passenger Review

Condor Flugdienst review by P. 2014-11-30

3 / 10

29 November, 2014 by ar

Premium Economy

18-10-2014 flight DE 6163 from Montego Bay to Frankfurt, from there transfer to Amsterdam by Lufthansa. Transfertime 1 hour: short, but to do. Even with a delay of 15 minutes: that means running on the airport! Flight to Amsterdam had a delay of 45 minutes; so we arrived in time at the gate, gasping. But Condor had decided otherwise and rebooked us (during the flight to Frankfurt) to a flight 2 hours later and failed to inform us. When we complained about this, Condor tol dus they were going to inversigate this and asked for our patience. A month later we got the same meaningless answer. Up till now (30-11-2014) we haven’t heard anything yet. We can only conclude: costumer friendliness is not characteristic for Condor!

3

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Condor Flugdienst

Condor Flugdienst

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline